The Web Design Process

In case you're wondering what creating a new website involves, we've summarised our general approach into a 7 step process.



The Discover phase is all about  information-gathering. It’s important for us to understand something about your business, clients/customers and competition as well as the website’s main purpose.

We would also like to know something about your budget and timescales for the project so that we can scope the work correctly and deliver to realistic deadlines.

We'd also like to understand whether you've already have the content (mainly text & images for each page) for the site and whether you'll need help in creating it.

An important question is who will maintain the site? Once the site is built, do you want to change the pages yourselves or would you prefer us to do that on your behalf? If you prefer to make updates yourself, we can make the site easy to update and plan some training.

We will also of course be happy to answer any questions you may have.



Now that we've understood your requirements, we can discuss the required pages and plan the structure of the site. We can also then look at the content required for each page and other possible functionality, for example social media links, Contact forms, Newsletter signups and so on to achieve the aims of the website.



During the design, we will consider how your content will be arranged on each page as agreed in the planning phase. We may mock up some of the pages as a part of this process so its easier to visualise the final result.

We can also discuss colour schemes & typography and arrange for the creation of a logo if required.

The diagram represents a website wireframe diagram which shows the basic layout of a page.


Once the design is agreed, we can start to build the site, create the pages, incorporate the colour scheme, place the logo, pages and content, forms and any agreed custom functionality. We will keep you up to date with the progress.



All website 'parts' have been tested individually, the test phase is really to check that the whole site functions together as intended and enure a flawless rollout. This includes ensuring that:

  • The site is complete and conforms to the previous phases of the design process.
  • The site displays and performs well on different device types (mobile, tablet and desktop) and browsers.
  • That all internal and outbound links working correctly.
  • That all forms are validating and gathering data as intended.



Finally it's time to launch the site, this really means making the site available for your customers via its domain name (i.e. it can take up to 24 hours to take effect.

Once the switch is complete you can make an announcement via your social media channels. If the site is new, you may wish to add a link to it to in the footer of your company email templates.


Reviews and Updates

Once your site is live we suggest having regular reviews internally and with us to highlight any required changes and keep the site up to date. We can also consider any further requirements from yourselves as well as propose improvements ourselves.

If you've opted to update the site yourself, we can arrange some training to allow you to do this. Otherwise, all changes should be provided via email and we will make the changes for you.

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